Delivery/Shipping Policy

Order Processing

Once your order has been received, please allow 1-2 working days for us to process & prepare your order for shipping/delivery. You will receive an email confirming your order has been dispatched. We make every effort to fulfil orders as quickly as possible.
Please review and ensure that you have entered the correct delivery address on your order. We are not responsible for non-delivery due to errors in the address your provide. If an order is returned due to non-delivery/an incorrect address, we will refund the original order (excluding the shipping/delivery fee) and ask that you resubmit your order.

Local Delivery (NI & UK Mainland)

Our Standard Delivery Cost for orders within NI & UK Mainland is £4.95
Our Express Delivery Cost for orders within NI & UK Mainland is £5.95
Delivery times can vary depending on seasonal demands & postal strikes. Please allow up to 10 working days for Standard Delivery Items and 5 working days for Express Delivery Items to arrive before contacting us.

Channel Island & ROI Delivery

Our Standard Delivery Cost for orders to the ROI or Channel Islands is £9.95
Our Express Delivery Cost for orders to the ROI or Channel Islands is £14.50
Delivery times can vary depending on seasonal demands & postal strikes. Please allow up to 14 working days for Standard Delivery Items and 7 working days for Express Delivery Items to arrive before contacting us.

Click & Collect

At checkout, please select Collect in Store as your Delivery Type.
Collections can be made from our store during our core opening hours as per address and details below. You will receive an email confirming that your order is ready for collection (most orders will be ready for collection within 1-2 working days). Please bring your order confirmation email with you to store.

WOW Work & Outdoor Wear
68 Drumquin Road
Castlederg
BT81 7RG

Opening Hours:
Monday 8am – 6pm
Tuesday 8am – 6pm
Wednesday 8am – 9pm
Thursday 8am – 6pm
Friday 8am – 6pm
Saturday 12am – 5pm

For any collections required outside of these times, please get in contact with us at info@wowworkwear.com quoting your order number, and we will do our best to accommodate you where we can.